Managing Your myStake Subscription

Updated 7 months ago by Nathan Grivas

Only the company secretary of the company needs to purchase and manage a myStake subscription.
myStake subscriptions can be purchased by the company secretary during the fourth stage of the company registration process. If you are unsure how to register your company on myStake, please refer to the HelpDoc 'Registering Your Company on myStake'. 
Note that myStake subscriptions operate on a per company basis, meaning that each company must have its own myStake subscription, which is managed by the company's company secretary. 

Subscribing to myStake For the First Time

  1. Prior to the company registration process the company secretary will be able to select which myStake subscription package the company wishes to purchase. 
  2. The company secretary will be required to enter in credit card details during the fourth stage of company registration to complete the purchase and proceed to the last stage of the company registration process.
  3. The company's subscription will commence once the company secretary completes the company registration process and deploys the company.
    Note that every company that is registered on myStake will be automatically placed on a 30 day free trial from the date that the company is registered on myStake.  
  4. Updating Your Company's Billing Information
      Note that only the company secretary will be able to make changes to the company's method of payment. 
      1. Navigate to Companies (or to Dashboard, if there is no Companies button).  
      2. Select the company that you wish to update billing information for. 
      3. Click the Admin tab 
      4. Click the dropdown Subscriptions tab. 
      5. Click Add New Card 

      6. Enter in the details of the credit/debit card that will be used to pay for your company's myStake subscription. 
      7. Click Add New Card to link the card to your company.

      8. Click Make Default to select the newly entered card as your nominated method of payment. 

        Note that you are able to remove payment methods if they are not the default card by clicking the Remove Card button.

      Changing Your Company's myStake Subscription

      1. Navigate to Companies (or to Dashboard, if there is no Companies button).
      2. Select the company whose myStake subscription package you wish to upgrade.
      3. Click the Admin tab.
      4. Click the dropdown Subscriptions tab.


      5. Click Update Subscription.
      6. Select the myStake subscription your company wishes to upgrade to, as well as the frequency of the payments.
      7. Click Update.     

      Cancelling Your Company's myStake Subscription

      1. Navigate to Companies (or to Dashboard, if there is no Companies button).
      2. Select the company whose myStake subscription package you wish to upgrade.
      3. Click the Admin tab.
      4. Click the dropdown Subscriptions tab.


      5. Click Cancel Subscription, then click Proceed.
        Note that once your company's myStake subscription package has been canceled, stakeholders will no longer be able to access the company's information until the company secretary chooses to resubscribe to myStake.  

      How did we do?